I called SERVPRO of Shiawassee, spoke to Thomas, and he responded right away to my concerns. Set up an appointment immediately, came right out, evaluated the situation, and set up his crew to respond. The crew did an outstanding job. Very thorough, thoughtful, courteous, and kind. Very professional and responsive to the homeowners' needs. The team went above and beyond what they should have. I highly recommend them!! 

Thomas was an absolute delight to work with! We had major flooding happen in my house and he made sure everything was safely provided and taken care of for my kids and I! I would 100% do work with SERVPRO again as long as Thomas was there with us! Keep up the good work and give the guy a raise. He deserves it! 

Brad was very courteous and very professional. We were very satisfied with him and his dedication in getting our situation handled very quickly. A+ 

I was very satisfied by Brad and his team. 

Best service I have ever had Tom and Cody explained everything they were doing. 

Tim is an excellent project manager. Thank you! 

Tommy and Matt did a fantastic job! 

Best experience I could possibly ask for in a situation that has to be dealt with. Everyone was extremely friendly, the owners, a family business, truly means well and does pride themselves in their work. LOOK NO FURTHER FOR ANY RESTORATION NEEDS - I'M SURE GLAD I DIDN'T!

Your team was very professional, courteous, and helpful during this difficult time. I appreciate all of them and all the work they did. Exceptionally nice and informative. They are all assets to your company. 

Office staff was very helpful and friendly. I was always able to promptly get a hold of staff. Prompt service, especially on the day of disaster. Restoration work started the day after I gave the go ahead. Thank you for taking such good care of us.