SERVPRO of Shiawassee / West Saginaw Counties Employee Photos

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Randy Miller - President and CEO

Randy is the President and CEO of SERVPRO of Shiawassee / West Saginaw Counties and an award-winning franchisee, recently winning the 2019 Franchise of the Year and winning the 2004 Pinnacle Award. His franchises have been leaders within SERVPRO for the past 15 years, earning recognition as an Extreme Team Member of the Disaster Recovery Team. Randy has been in the restoration and construction industry for over 20 years with obtained certifications from the IICRC in Water Damage Restoration Technician and Applied Structural Drying. He maintains a Hazmat certification and a Michigan builder’s license. 

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Tina Miller - Chief Operating Officer

Tina Miller is the Chief Operating Officer of SERVPRO Team Miller.  Before joining SERVPRO, Tina was the Operations Manager for McMartin, Wasek and Associates, an Independent Claims Adjusting Firm. She is a leader focused on developing others, maintaining a strong culture and a dedicated team player.  Tina is a very important part of the day-to-day operations of all of our franchises.  Her and Randy have 4 children, 5 grandchildren and a furbaby named Buddy, who comes to work with them every day.  Some of her hobbies include boating, exercising and spending time with family. 

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Derek Niederquell - Director of Growth and Operations

Derek Niederquell, Western Michigan alumni, serves as our Director of Growth and Operations. With over 20 years in the restoration and cleaning industry, Derek has held numerous leadership positions including Operations Manager, Brand Leader, Director, and Regional Manager. Derek holds multiple certifications through the IICRC and has led and assisted with many natural disasters including Hurricanes: Irma, Harvey, Matthew, Michael, and Florence; he also helped manage fires and winter storms throughout North America. As Director of Growth and Operations, Derek is closely engaged with all departments of Team Miller and helps build on an already amazing culture.

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Matt Leitelt - General Manager

Matt has been working with SERVPRO for 10 years and is currently the General Manager of the Owosso office. Matt was a Project Manager for three years before being promoted to a Mitigation Operations Manager, overseeing water mitigation and contents and structure cleaning teams. With a Bachelor of Science in Construction Management from Ferris State University, Matt also has experience in apartment maintenance, carpentry, and concrete labor. Matt holds multiple certifications through the IICRC including Water Damage Restoration (WRT), Applied Structural Drying (ASD), and Fire and Smoke Restoration Technician (FSRT). For 15 years, Matt has been involved in youth sports programs in Montrose. 

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Stefanie McDaniel - Sales and Marketing Representative

Stefanie joined Team Miller on the Disaster Recovery Team as a Project Auditor in May 2021 and then most recently made the move over to the Sales and Marketing team where she utilizes the best of her skill set calling on insurance agents, centers of influence, and community involvement. Stefanie has over 20 years of sales and insurance experience, 12 years of which she was an agency owner. When she is not networking and educating people on the services that SERVPRO Team Miller offers, she enjoys spending time with her three grandchildren, supporting local businesses, and spending time with her boyfriend, friends, and family.  

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Brad Miller - Project Manager in Reconstruction

Brad recently joined SERVPRO as a Reconstruction Project Manager for the Shiawassee territory. Before working with SERVPRO, Brad worked in the fire and water restoration industry for five years, overseeing water and fire mitigation, contents, and reconstruction projects for Rainbow of Spokane. In his free time, Brad enjoys skiing and spending time with his family and friends.  

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Taylor Boucher - Assistant Project Manager

Taylor has been working at SERVPRO for five years. She previously worked for another insurance restoration contractor in the Metro Detroit area for five years before coming to SERVPRO. Taylor attended Washtenaw Community College and is currently attending University of Michigan Flint. She is very active in the Owosso community with her son participating in various sports. In her free time, she enjoys spending time with her son and attending his sporting events. She also enjoys painting and baking.